Privacy Policy

Introduction

bb111 ("we", "our", or "us") operates the online casino and sports betting platform available at bb111.one. We are committed to protecting the privacy and security of every player who chooses to use our services. This Privacy Policy explains in clear terms what personal information we collect from you, why we collect it, how we use it, and the choices available to you regarding your data.

By registering an account or using bb111's platform — whether you are placing a bet on a BPL cricket match, spinning the reels in our slots section, or playing live casino games — you acknowledge that you have read and understood this Privacy Policy. If you have any questions, you can always reach our support team at [email protected].

1. Information We Collect

We collect several categories of information to provide you with a safe, personalised, and compliant gaming experience on bb111. The information we gather falls into three broad categories: information you provide directly, information collected automatically, and information from third parties.

Information You Provide Directly

When you register for an account, make a deposit, or contact our support team, you may provide:

• Full name, date of birth, and gender
• Email address and mobile phone number
• Residential address (city, district, country — e.g., Dhaka, Chittagong, Sylhet)
• Payment account details such as your bKash, Nagad, or Rocket mobile wallet number

Automatically Collected Information

When you browse or interact with bb111, our systems automatically record certain technical data:

• IP address, device type, operating system, and browser information
• Pages visited, time spent, click patterns, and game session logs
• Cookies and similar tracking technologies (see Section 6 for full details)

Information from Third Parties

We may receive supplemental information about you from identity verification partners and payment processors (such as the mobile banking services bKash, Nagad, and Rocket) to confirm the accuracy of the details you have provided and to fulfil our fraud-prevention and responsible gaming obligations.

2. How We Use Your Information

bb111 uses the personal information we collect for a limited set of clearly defined purposes. We do not use your data in ways you would not reasonably expect. Specifically, we use your information to:

• Create and manage your bb111 account and verify your identity before processing withdrawals
• Process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard securely
• Deliver the games, sports betting markets (including BPL, IPL, and T20 cricket events), and platform features you use
• Send you account-related communications (transaction confirmations, security alerts, and support replies)
• Detect and prevent fraudulent activity, money laundering, and unauthorised account access
• Improve our platform through aggregated analytics, fix technical issues, and personalise your gaming experience

3. Legal Basis for Processing

bb111 processes your personal data only where a valid legal basis exists. We rely on the following grounds:

• Contractual necessity — processing required to create and operate your account and fulfil transactions
• Legitimate interests — fraud prevention, platform security, and service improvement, balanced against your privacy rights
• Consent — marketing communications and non-essential cookies, which you can withdraw at any time

4. Sharing of Your Information

bb111 does not sell, rent, or otherwise trade your personal data. We share information only in the specific circumstances described below, and only to the minimum extent necessary.

Service Providers

We share data with trusted third-party service providers that help us operate bb111 — including payment processors (bKash, Nagad, Rocket), identity verification services, customer support tools, and cloud hosting providers. These partners are contractually obligated to handle your data securely and may only use it to perform the services they provide to us.

Legal and Regulatory Disclosure

We may disclose your personal information if required to do so by applicable law, court order, or government authority. We may also share information where necessary to protect the rights, property, or safety of bb111, our players, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction. We will provide notice before your data is subject to a different privacy policy as a result of such a change.

5. Payment Data & Financial Transactions

All financial transactions on bb111 — including deposits via bKash, Nagad, Rocket, and Upay, and card payments via Visa and Mastercard — are processed through encrypted payment channels. We do not store your full bKash PIN, card CVV numbers, or complete card numbers on our servers. We retain only the transaction reference, payment method type, amount in BDT, and timestamp necessary for account reconciliation and dispute resolution.

If a withdrawal request is flagged for KYC verification, we may request supporting documents such as a national ID scan or a screenshot of your bKash or Nagad transaction history. These documents are stored securely and are only accessible to authorised bb111 compliance staff.

6. Cookies and Tracking Technologies

bb111 uses cookies and similar technologies (such as local storage and session tokens) to deliver a functional, personalised experience. A cookie is a small text file placed on your device by our website. Here is how we categorise the cookies we use:

Essential Cookies

These are strictly necessary for the website to function. They maintain your login session, remember your language preference (English or Bengali), and keep your betting slip or game state intact during a session. You cannot opt out of essential cookies while still using bb111.

Analytics Cookies

We use analytics cookies to understand how players navigate bb111 — which game categories attract the most interest (cricket betting, live casino, slots), where users drop off in the registration flow, and how features are performing. This data is aggregated and anonymised; it does not identify you personally.

Marketing Cookies

With your consent, we may use marketing cookies to show you relevant promotional content based on your interests — for example, BPL cricket betting offers during the Bangladesh Premier League season. You can withdraw this consent at any time by updating your preferences or clearing cookies in your browser settings.

7. Data Retention

bb111 retains your personal data for only as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law. Account data (registration details, KYC documents, transaction records) is retained for a minimum of five years from the date of account closure to satisfy standard financial record-keeping requirements.

Technical logs and session data are retained for a shorter rolling period (typically 90 days) and then automatically purged. Marketing preferences and consent records are retained for three years from the date they were last updated, or until you withdraw consent — whichever occurs first.

8. Data Security

We implement a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, hashed and salted storage for passwords, strict role-based access controls for internal systems, regular security audits, and firewall and intrusion-detection systems protecting our servers.

Despite these measures, no method of electronic transmission or storage is completely secure. While bb111 takes every reasonable precaution to protect your data, we cannot guarantee its absolute security. In the event of a data breach that affects your rights, we will notify affected users promptly and take all necessary remedial steps.

9. Your Rights Over Your Data

As a bb111 user, you have meaningful rights over your personal data. You may exercise these rights at any time by contacting our support team. We will respond to verified requests within a reasonable timeframe:

• Right of access — request a copy of the personal data bb111 holds about you
• Right to rectification — ask us to correct any inaccurate or incomplete information
• Right to erasure — request deletion of your data where there is no overriding legal obligation to retain it
• Right to restrict processing — ask us to limit how we use your data in certain circumstances
• Right to withdraw consent — for processing based on consent (e.g., marketing emails), you may withdraw at any time without affecting prior lawful processing

To exercise any of the rights listed above, please contact us using the details below. We may need to verify your identity before processing your request to protect account security.

10. Children's Privacy

bb111 is strictly an adults-only platform. Our services are not directed at, and must not be used by, any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. If we become aware that a user under 21 has provided us with personal data, we will promptly delete that data and close the associated account. Parents and guardians in Bangladesh are encouraged to use parental controls to prevent underage access to online gambling platforms. If you believe a minor has registered on bb111, please contact us immediately at [email protected].

11. Third-Party Links

bb111 does not include external links to third-party websites in its platform content. However, if you navigate away from bb111.one through a link shared outside our platform (such as a social media post or a messaging group), please be aware that those external sites have their own privacy policies and we have no responsibility or liability for their content or practices. We encourage you to review the privacy policy of any site you visit.

12. Changes to This Privacy Policy

bb111 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational factors. When we make a material change, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via the email address associated with their account.

Your continued use of bb111 after the effective date of any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bb111 handles your personal data, please do not hesitate to reach out to our dedicated privacy support team. We aim to respond to all privacy-related enquiries within 5 business days.